When Storms Hit

11/27/2023 (Permalink)

When storms hit there's no need to fear. SERVPRO is ready to help!

When Storms or Floods hit Pike county, Floyd county or Knott county SERVPRO is ready!

Our highly trained crews are ready to respond 24/7 to storm or flood damage. SERVPRO of PFK specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Fastest Response Time
Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms
When storms hit Pike, Floyd or Knott counties, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 2,000 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (606) 886-3826.

Here or there, near or far!

9/1/2023 (Permalink)

Just one of our fleet of vehicles! We're always ready to help.

Here or there, near or far! SERVPRO® of Pike, Floyd, & Knott Counties has been a proud member of the SERVPRO National Storm Response Team since 2008.  Since that time, our team has worked in 25 states in over 50 natural disaster events to help our neighbors during their times of need.  Our staff is ready at a moment’s notice to assist those in need whether they be next door or across the country.  We have an expanded inventory of equipment and tools on hand at all times in order to respond to any storm need that may arise.  If you or someone you know is affected by a storm event, call us at SERVPRO® of Pike, Floyd, & Knott Counties and let our storm response team help them and their community get back to normal.   

Super Bowl Leaves Behind Super Mess

2/18/2022 (Permalink)

After a long Sunday of football with friends and family, it's easy to get overwhelmed looking at the party aftermath. Everywhere you look, there's something new that needs to be cleaned: the stain from that hotdog dropped on your couch, the muddy footprints trailing through your house, maybe even the wall your uncle accidentally punched through when rooting for his team.

Whatever the situation is in your home, our experts here at SERVPRO® of Pike, Floyd, and Knott Counties are ready to tackle it with ease! While our business is widely known for handling projects with water and fire damage, we also offer cleaning services for carpets, upholstery, and HVAC as well as reconstruction if that's what your job requires.

Our trained technicians know all the correct techniques and equipment necessary to make your home look as good as new. So the next time you're trying to clean a piece of stained furniture or clean your carpets, remember that there's an easier and more efficient way to get things done! Call us at (606) 886-3826 and let the professionals handle it.

Testing Your Property for Mold

2/8/2022 (Permalink)

What is it?

Mold testing is an excellent way to ensure the health of those you care about, in both your home and business. If you suspect or discover mold on your property, the next step is to call the professionals here at SERVPRO® of Pike, Floyd, and Knott Counties. Our facility is licensed to properly inspect your home for mold growth by utilizing a specially-developed protocol.

Our technicians first perform a visual inspection including photo documentation of any and all mold growth. If the initial inspection uncovers anything, no further testing is necessary because any present mold must be removed and remediated. If necessary, surface and air samples are taken from every room in addition to a laboratory report explaining the findings.

What comes next?

After receiving the results, one of our inspectors sits down with the customer to explain them along with all steps we took during the inspection. We also provide an estimate including the steps we take to remove and treat the mold with their associated costs.

We strive to provide our customers with the best solution possible for any task you throw our way! If you need your home or business tested for mold, call our office today at (606) 886-3826.

The Cleaning Experts You Need

1/27/2022 (Permalink)

SERVPRO® is Here to Help during these unprecedented times

In a time where things are so uncertain due to the ongoing, global pandemic of coronavirus (COVID-19), it's important to remember that we are the experts when it comes to cleaning services, and we hold ourselves to the highest cleaning and sanitation standards.

Specialized Training

We at SERVPRO® of Pike, Floyd, and Knott Counties are ready to properly clean and disinfect your home or business to the standards set forth by the Centers for Disease Control and Prevention (CDC). Our technicians have years of training and experience in handling biological contaminants and are prepared to go beyond the scope of work offered by your regular janitorial staff.

The CDC recommends frequent cleaning of any and all high-touch surfaces like doorknobs, light switches, toilets, counters, and tabletops. The other spaces mentioned in the CDC's guideline for cleaning and disinfecting include:

• Bathrooms
• Kitchen/Food Areas
• Schools/Classrooms
• Offices
• Retail Spaces
• Fitness Equipment
• Water Fountains
• Carpets and Rugs
• Playground Equipment
• Shelving/Rack
• Sales Counters
• Stair Handrails
• Elevator Cars
• Specialized Products

The CDC encourages the use of a labeled, hospital-grade disinfectant with claims against pathogens similar to the coronavirus. Lucky for you, SERVPRO® offers numerous products in our product line that carry those EPA-approved emerging pathogens claims! While there are actively no products tested against this particular strain of COVID-19, we at SERVPRO® are following all guidelines currently provided by the CDC and other local authorities.

Call Us Today for FREE Estimates on Proactive Cleanings AND Cleans After Confirmed Cases!

If your home or business needs deep cleaning services, don't wait! Call the professionals today at (606) 886-3826 and let's get to work.

SERVPRO Response Time

1/25/2022 (Permalink)

There When You Need Us

One of the benefits of choosing SERVPRO® when disaster strikes is we are local! Since we're in your area, our professional technicians are able to respond when you need help most using our 1-4-8 timeline.

Damages seem to happen when you least expect them. The most important factor when it comes to repairing those damages is time! The quicker you begin your clean-up process, the better it will be on your home or business.

1- Within an hour, our offices will contact you to arrange services.
4- Within four hours, we will be on-site to start clean-up.
8- Within eight hours, we will have a scope completed to give to your agent or adjuster.

You deserve the right kind of care when it comes to repairing your property! The only place to find service like this is here at SERVPRO® of Pike, Floyd, and Knott Counties. Call us today at (606) 886-3826 and let us make your damage "like it never even happened."

Why SERVPRO® of Pike, Floyd, and Knott Counties?

1/10/2022 (Permalink)

Let the professionals handle all of your COVID cleaning needs here at SERVPRO®

COVID-19 Cleanings

We are quickly approaching our 3rd year experiencing COVID-19 and its variants, but the facts are still the same: this virus can be dangerous and it's important to take all necessary precautions. With all of the uncertainty in the world currently, you may be asking yourself "who can I trust to clean my facility the right way?"

SERVPRO® of Pike, Floyd, and Knott Counties has the trained professionals who are used to taking care of biological hazards like viruses and bacteria. On a weekly basis, our technicians are performing remediation services on homes and businesses that have been affected by things such as sewage, mold, or hoarding situations.

Our team's cleanup practices include utilizing Personal Protective Equipment (PPE) to keep our technicians safe on the site, as well as ensuring your safety! We are here to clean whatever you need in your home or business.

For more information, call us today at (606) 886-3826 and let's start personalizing your cleaning needs!

Your Hometown Heroes

12/1/2021 (Permalink)

We're Here To Help

When chaos breaks loose in your home and you call for emergency services, you need someone that can be there to help as soon as possible. Have no fear, your neighborhood SERVPRO® is here!

Here at SERVPRO® of Pike, Floyd, and Knott Counties, we follow a 1-4-8 rule. This means that within 1 hour, we will be in contact, within 4 hours, we will be on site, and within 8 business hours, we will have a scope of the site!

We are able to do all of this to be there for you in your time of need because we're your neighbor! We are based in the heart of the mountains, just like you and we're passionate about taking care of our customers.

You deserve the right kind of care when it comes to your east Kentucky home! The easiest and best way to get that is by contacting us here at your local SERVPRO® of Pike, Floyd, and Knott Counties

Working Conditions-- How to Stay Safe During Winter Weather

2/5/2019 (Permalink)

There are many jobs that require you to be out in the elements during dangerous winter conditions (ours included, in some cases). 

We want you to stay safe and comfortable this winter season. Check out a few tips on how to keep yourself in line when the temperatures drop: 

1. Stay well rested before you know you are going to be doing any kind of outside labor.

2. Stay nourished by eating and drinking enough on the job.

3. Plan breaks from the cold so you can warm up throughout the day. 

4. Make sure to stay dry! Use waterproof gear when you can to keep your outer shell warmer. 

5. Dress for the conditions so you can adjust to changing temperatures through the day. Always use clothing that can be taken on or off quickly when you need to breathe and let other parts of your skin breath as well (such as ears, head, and hands).

We hope you keep these tips in mind the next time you work outside. There's always more to winter working than cleaning up after frozen pipes, so we want you to stay on the know when you are on the go!

Winter Weather Proof Your Home

1/22/2019 (Permalink)

We are already in the beginning stages of winter weather. Prestonsburg, Pikeville, Inez, and Hazard have been hit with major amounts of snow already. There's not a lot you can do to prevent the snow, but you can prepare your home to better handle these freezing temps. 

Winter Weather Home Improvement Tips: 

1. Have your chimney or flue inspected every year. 

2. Install a smoke detector or carbon monoxide detector in your home. Check to see if they need fresh batteries every year.

3. Insulate walls and attic --and caulk and weather strip doors and windows.

These are just a few ways to winterize your home or business. SERVPRO® of Pike, Floyd, & Knott Counties wants to keep your family safe and warm for the winter season. 

What To Do When Pipes Freeze (Water Damage Can Ensue)

1/22/2019 (Permalink)

Water damage can happen to anyone when frozen pipes season comes to visit.

When temperatures stay below freezing pipes can build up water and burst when the pipes begin to thaw.

Here are a few tips to keep your pipes from freezing: 

1. Give pipes a helping hand: Open vanity and cabinets to let warmer room temperatures flow through them. 

2. Keep water working: allow a small trickle to allow water to run continuously.  

But, if your pipes do freeze: 

1. Shut off water immediately. Don't try to thaw without turning off main shut-off valve for your water source. 

2. Thaw pipes with warm air. You can melt the frozen water in the pipes with hair dyers and space heaters. But, do not leave space heaters unattended to do all the work --they can cause open flames. 

3. Be careful turning water back on in your home. Once pipes are thawed slowly turn water on to keep water from causing any water damage to your home or business. 

Does Insurance Cover That?

12/7/2018 (Permalink)

What happens when you have an emergency water or fire damage, with no insurance claim or a too high deductible, to pay for it? 

SERVPRO® of Pike, Floyd, & Knott Counties offers financing. We have a financing program to help you out in your time of need. 

We know that your deductible could be high, your insurance might not cover this claim, or you could want to keep your rates down and not file a claim at all. 

Now is the time to call us! 

We have this option available because we know our customers need us and emergencies do not wait for finances to be perfect. The longer a water damage sits, the worse the damage. We want you to be able to act fast. We know that when disaster strikes it may not fit your timeline to wait on money from somewhere else. That's why we want to put our customers first and give them a variety of options for payment. 

We are here to help! We have partnered with Blue Sky to help you and financial needs. Call our offices today to get more information on our financing options. 

Why SERVPRO? Training

11/21/2018 (Permalink)

When you have a water or fire damage emergency you want a professional to come to your home. 

That's why you called SERVPRO® of Pike, Floyd, & Knott Counties. 

Our team has a variety of training and skills to make your emergency have an effective and efficient cleanup process. 

Our technicians are Water Damage Restoration (WRT) certified, ECTP training certified (Water, Fire, Carpet & Upholstery, and Crew), and on the job training certified as well. Our technicians work side by side with these skill sets to bring you the best of the best. 

We have a training program in place for our technicians to learn more each day. We have corporate training's in other states so they can bring back the highest knowledge of water and fire damage restoration from the top in the industry.

The Crew training that is taught in office teaches our technicians how to treat customers not only one on one but how to be respectful and trustworthy in their homes. 

We require drug screenings and background checks of all of our employees as part of the SERVPRO standard. We only train the best to trust with your home and beloved items. 

Our technicians are here to help when you have a water or fire damage emergency. 

SERVPRO is here to help with your water damage!

11/19/2018 (Permalink)

SERVPRO® of Pike, Floyd, & Knott Counties has water damage restoration trained technicians who know how to help you with your water damage. 

Until we get there, here are some helpful tips on what to do, keep reading! 

Water damage requires a professional to make sure you steer clear of possible mold damage. SERVPRO® of Pike, Floyd, & Knott Counties have Water Damage Restoration certified trained technicians to take care of your water damage. Here are some techniques you can use to make the process easier before we arrive:

• Use wooden clothespins to hang up clothes, stuffed animals, and photographs that may have been impacted.
• Make sure that furs and leather items dry separately and at room temperature.
• Place aluminum foil or wood blocks between furniture and wet carpet.
• Remove upholstery and cushions for drying.
• Remove any excess water by mopping or blotting until we arrive.

Residents of Pike, Floyd, & Knott Counties --SERVPRO is ready for any size disaster. If your basement floods, call us at 606-886-3826.